Privacy Policy

1. Introduction

ROSY LIFE LIMITED ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rosylife.lat, use our services, or interact with us in any capacity.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website, email, or phone
• Request information about our services
• Engage us for professional services
• Subscribe to our newsletters or communications
• Participate in surveys, promotions, or events
• Apply for employment opportunities

This personal information may include:

• Full name and contact details (email address, phone number, mailing address)
• Company name and job title
• Professional information and credentials
• Payment and billing information
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages
• Date and time of visits
• Clickstream data and navigation patterns

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Deliver personalized content and advertisements
• Analyze website traffic and user behavior

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Service Delivery: To provide, maintain, and improve our computer systems design and technical consulting services
• Communication: To respond to your inquiries, send service-related notifications, and provide customer support
• Business Operations: To process transactions, manage contracts, and fulfill our contractual obligations
• Marketing: To send promotional materials, newsletters, and information about our services (with your consent)
• Analytics: To analyze usage patterns, improve our website, and enhance user experience
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
• Security: To protect against fraud, unauthorized access, and other security threats
• Research and Development: To develop new services and improve existing offerings

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context:

• Contractual Necessity: Processing is necessary to perform our contract with you
• Consent: You have given explicit consent for specific processing activities
• Legitimate Interests: Processing is necessary for our legitimate business interests
• Legal Obligation: Processing is required to comply with applicable laws

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Cloud hosting and infrastructure providers
• Payment processors and financial institutions
• Email and communication service providers
• Analytics and marketing platforms
• IT support and maintenance providers

These service providers are contractually obligated to protect your information and use it only for specified purposes.

5.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have.

5.3 Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders, subpoenas, or legal processes
• Government or regulatory requests
• Protection of our rights, property, or safety
• Investigation of fraud or security issues
• Enforcement of our terms and policies

5.4 With Your Consent

We may share your information with third parties when you have given us explicit permission to do so.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure socket layer (SSL) technology
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

• The nature of the information collected
• The purpose for which it was collected
• Legal, regulatory, or contractual requirements
• Our legitimate business needs

When personal information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

8.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

8.2 Correction

You can request that we correct inaccurate or incomplete personal information.

8.3 Deletion

You may request deletion of your personal information, subject to certain legal exceptions.

8.4 Restriction

You can request that we restrict the processing of your personal information in certain circumstances.

8.5 Objection

You have the right to object to processing of your personal information based on legitimate interests or for direct marketing purposes.

8.6 Withdraw Consent

Where processing is based on consent, you can withdraw your consent at any time.

8.7 Marketing Communications

You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise any of these rights, please contact us at contact@rosylife.lat. We will respond to your request within the timeframe required by applicable law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer information internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Binding corporate rules and privacy frameworks

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

11. Third-Party Links

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

We do not sell personal information as defined by the CCPA.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Data Protection Officer

For matters related to data protection and privacy compliance, you may contact our Data Protection Officer at contact@rosylife.lat.

16. Supervisory Authority

If you are located in the EEA or UK, you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with applicable data protection laws.